Introduction
Welcome to SMK Traders. By using our website and purchasing our products, you agree to follow the Terms and Conditions outlined here. These terms explain the rules for using our site, placing orders, and receiving services. Please read them carefully before making any purchase. By accessing our site, you confirm that you understand and accept these conditions. If you do not agree, you should not use our website or services. We may update these terms from time to time, so it’s your responsibility to check for changes. Our goal is to create a safe, transparent, and fair shopping experience for everyone.
Use of the Website
The content on our website is for general information and shopping purposes only. You agree not to misuse the website by uploading harmful content, attempting unauthorized access, or engaging in fraudulent activities. All content, including product images, descriptions, and designs, belongs to SMK Traders and is protected by copyright laws. You may not copy, reproduce, or distribute any part of the site without written permission. Users are expected to provide accurate personal and contact details when registering or placing an order. Any misuse of the website may result in account suspension or legal action. We reserve the right to restrict access to our site at any time if necessary.
Product Information
We make every effort to provide accurate product descriptions, images, and details. However, minor variations in color, design, or size may occur due to display settings or manufacturing changes. SMK Traders does not guarantee that all product information will be entirely error-free. If a mistake occurs, we will correct it as soon as possible. Product availability is subject to stock levels, and we may discontinue or update items without prior notice. We recommend reviewing product specifications carefully before purchasing. Prices and offers listed on the site can be changed at our discretion. Our goal is to maintain honesty and clarity in all product-related information.
Orders and Payments
All orders placed through our website are subject to confirmation and acceptance. Once your order is submitted, you will receive a confirmation email. SMK Traders reserves the right to cancel any order for reasons such as payment issues, stock unavailability, or suspected fraud. Payments must be completed through approved methods only. We use secure payment gateways to protect your financial information. Customers are responsible for providing accurate billing and shipping details. Incorrect information may cause delays or order cancellations. We may contact you for verification before processing high-value or unusual orders. Your trust and security remain our top priorities during every transaction.
Pricing and Availability
All prices listed on the website are in local currency and include applicable taxes unless stated otherwise. Prices may change at any time without prior notice due to market conditions or supplier costs. We strive to keep all product listings up to date, but availability may vary depending on stock. If a product becomes unavailable after you place an order, we will notify you promptly and offer an alternative or a full refund. Promotional offers and discounts are valid only for the specified duration. We reserve the right to correct pricing errors or misprints. Transparency and fairness guide all our pricing decisions.
Shipping and Delivery
SMK Traders aims to deliver products promptly and safely to your provided address. Shipping times vary based on location, courier service, and product availability. While we work with reliable delivery partners, occasional delays may occur due to factors beyond our control. We will notify you if a shipment is delayed for any reason. Customers are responsible for providing correct address details to avoid delivery issues. Once an order is dispatched, tracking details are shared via email or SMS. We are not liable for lost or delayed deliveries caused by incorrect customer information. Our focus is to ensure smooth and timely deliveries for all orders.
Returns and Refunds
Our Returns & Refund Policy applies to all products purchased through SMK Traders. Customers must review that policy before requesting a return or refund. We accept returns only for valid reasons such as damaged, defective, or incorrect items. Requests must be made within the stated return period, and products should remain unused and in original packaging. Refunds are issued once items are received and verified. SMK Traders reserves the right to reject returns that do not meet our criteria. Shipping costs may apply for voluntary returns. We handle all refund requests fairly and transparently, ensuring that customers feel confident in every purchase.
Limitation of Liability
While we strive to provide high-quality products and services, SMK Traders is not liable for any indirect, incidental, or consequential losses arising from the use or inability to use our products or website. This includes damages caused by delays, product misuse, or third-party services. Our total liability is limited to the purchase price of the product in question. We do not guarantee that our website will be error-free, virus-free, or continuously available at all times. Users are encouraged to maintain proper security on their own devices. Our commitment is to maintain reliability and trust without assuming unreasonable responsibility beyond what is legally required.
Privacy and Security
Your privacy is important to us. All personal information collected during purchases or website use is handled in accordance with our Privacy Policy. We use secure systems and encryption to protect your data from unauthorized access. Customers are responsible for keeping their account credentials private. Any unauthorized use of your account should be reported to us immediately. We do not sell or share personal data for marketing purposes without your consent. Our website may contain links to third-party pages, but we are not responsible for their content or privacy practices. We encourage customers to review our Privacy Policy regularly for transparency and assurance.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@smktraders.com. Our support team is always ready to assist you with order inquiries, website issues, or clarification of any policy. You can also reach us through the contact form available on our website. We aim to respond to all customer messages promptly and professionally. Feedback is always welcome as it helps us improve our service. Thank you for choosing SMK Traders — your trust and satisfaction are very important to us. We appreciate your continued support and look forward to serving you again.
